Terms of Service

Last Updated: January 1, 2024

Welcome to Picksia. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services. By accessing or using our platform, you agree to be bound by these Terms.

Please read these terms carefully before using our services. If you do not agree with these terms, you may not use our platform.

1. Acceptance of Terms

By creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our services under applicable laws
• Provide accurate and complete registration information

By using our services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features, you must create an account:

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are responsible for all activities that occur under your account
• One person or entity may maintain only one account
• You may not transfer or share your account with others

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

4. Orders and Payments

4.1 Product Listings

We strive to display product information accurately. However, we do not warrant that product descriptions, images, pricing, or other content is error-free. We reserve the right to correct errors and update information at any time.

4.2 Pricing

• All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise
• Prices are subject to change without notice
• We reserve the right to cancel orders placed at incorrect prices
• Promotional prices and discounts are valid for limited periods as specified

4.3 Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel orders for reasons including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Violation of these Terms
• Inability to verify payment information

4.4 Payment

You agree to provide valid payment information and authorize us to charge the total amount for your order. Payment is processed through secure third-party payment gateways. We do not store complete credit card information.

5. Shipping and Delivery

We make reasonable efforts to deliver products within the estimated timeframe. However:

• Delivery times are estimates and not guaranteed
• We are not liable for delays caused by circumstances beyond our control
• Risk of loss passes to you upon delivery to the carrier
• You must provide accurate shipping information

For detailed shipping information, see our Shipping Policy.

6. Returns and Refunds

Our return and refund policy is outlined in our Returns Policy. Key points:

• Most items can be returned within 30 days of delivery
• Items must be unused and in original packaging
• Certain products are non-returnable
• Refunds are processed within 5-7 business days after approval

7. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful code, viruses, or malware
• Engage in fraudulent activities
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Scrape or use automated tools without permission
• Interfere with the proper functioning of the platform
• Post false or misleading reviews
• Use the platform for any unauthorized commercial purpose

8. Intellectual Property

All content on our platform, including text, graphics, logos, images, software, and trademarks, is the property of Picksia or its licensors and is protected by intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or decompile any software
• Remove or alter copyright notices

9. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party services is at your own risk and subject to their terms and policies.

10. Disclaimers and Limitation of Liability

10.1 Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, including:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the service will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of content

10.2 Limitation of Liability

To the maximum extent permitted by law, Picksia shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from use or inability to use our services
• Damages exceeding the amount paid by you in the past 12 months

11. Indemnification

You agree to indemnify and hold Picksia, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

12. Termination

We may suspend or terminate your access to our services at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended account inactivity
• Any other reason at our sole discretion

Upon termination, your right to use our services will immediately cease. We may delete your account and data, subject to legal retention requirements.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

13.2 Arbitration

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, before attempting court proceedings.

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class action or collective action.

14. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and other policies incorporated by reference, constitute the entire agreement between you and Picksia regarding your use of our services.

17. Contact Information

For questions about these Terms, contact us: